Timey Co., Ltd. Timey releases the latest report on the actual use of Sukimabyte in the hotel industry

[Timey Co., Ltd.] Timey releases the latest report on the actual use of free part-time jobs in the hotel industry ​
Timey Co., Ltd. Press release: March 13, 2025 Timey releases the latest report on the actual use of free part-time jobs in the hotel industry Due to continued inbound demand, the number of businesses using it is approximately 1.3 times that of the previous year The use of Sukima Byte is expanding due to the shortage of human resources in the Golden Week and tourism industry Timey Co., Ltd. (Location: Minato-ku, Tokyo, Representative Director: Mine Ogawa), which provides the Sukima-byte service “Timey”, will release the latest version of the Sukima-byte usage status report (March 2025 edition) in the hotel industry, which continues to face serious labor shortages due to further increases in inbound demand.
https://prcdn.freetls.fastly.net/release_image/36375/312/36375-312-9162e08c1a31dafa487e37eab25a0b2d-1792×1008.png Sukima Byte is the key to solving the labor shortage in the hotel industry The number of businesses utilizing Timey has increased by approximately 1.3 times, and the number of recruitment has also reached a record high According to the “Statistical Survey on Overnight Travel” (*1) released by the Japan Tourism Agency in February 2025, the total number of overnight guests in 2024 will be 650.28 million, an increase of 9.1% compared to 2019, before the outbreak of the new coronavirus. Of these, the number of foreign overnight guests was 163.6 million, an increase of 41.5% compared to 2019. Furthermore, the Japan National Tourism Organization (JNTO) announced the number of foreign visitors to Japan (*2) in January 2025, and the annual number of foreign visitors to Japan in 2024 is 36,869,900, approximately 5 million more (15.6% increase) than the record high of 31,882,049 in 2019, and inbound demand is accelerating. On the other hand, according to Teikoku Databank’s “Survey on Corporate Trends in Relating to Labor Shortages (January 2025)” (*3), which was released in February 2025, the percentage of companies that feel that there is a shortage of full-time employees and the percentage of non-regular employees experiencing a labor shortage in “Inns and Hotels” are both on the decline. A serious labor shortage has continued since the arrival of the “after-coronavirus” period, and in December 2022, each result exceeded 80%, which was higher than before the coronavirus pandemic, but a gradual improvement trend has been seen since the beginning of 2024. However, it remains in the top 10 and is currently facing the serious problem of a shortage of human resources. As a result of these trends, the number of hotel and inn establishments (the number of hotels and inns posting job openings on Timey) has increased by approximately 1.3 times compared to the same month of the previous year as of January 2025. In addition, the number of job openings posted on Timey has increased by approximately 1.5 times (comparison between FY24 1Q period and FY25 1Q period) (*4), and due to the impact of the summer busy season, the number of applicants will reach a new record high in August 2024. The use of Sukima Byte continues to expand. (*1) Japan Tourism Agency “Statistical Survey on Overnight Travel (2024 Annual Values ​​(Preliminary Results))”: https://www.mlit.go.jp/kankocho/content/001867860.pdf (*2) Japan National Tourism Organization (JNTO): “Number of foreign visitors to Japan (December 2024 and annual estimates)”:
https://www.jnto.go.jp/statistics/data/_files/20250115_1615-1.pdf (*3) Teikoku Databank “Survey on corporate trends regarding labor shortage (January 2025)”:
https://www.tdb.co.jp/report/economic/20250221-laborshortage202501/ (*4) Calculated according to Timey’s fiscal year. FY24 1Q: November 1, 2023 to January 31, 2024, FY25 1Q: November 1, 2024 to January 31, 2025
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https://prcdn.freetls.fastly.net/release_image/36375/312/36375-312-eb513e0b435bdf9eb468fb4abce51082-960×540.png Skima part-time jobs that support the Golden Week hotel industry are widely used as a countermeasure for busy seasons Its use is also expanding during GW (Golden Week), one of the busiest seasons for the hotel and inn industry. Comparing the number of people recruiting for Timey in 2023 and 2024 (comparing between April and May, including the Golden Week period), it has increased by approximately 2.8 times, and the further use of Sukima Byte is spreading within the hotel and inn industry as a measure against busy seasons when it is necessary to concentrate on securing human resources. In this context, Timey’s hotel and inn specialist team not only provides support to resolve labor shortages, but also provides daily accompaniment to help reduce the burden on staff and improve operational efficiency. In order to allow our staff to focus on the work they should be spending their time on, we are strengthening our proposals for potential new work divisions, such as work that can be completed in a short period of time and work that can be performed by even inexperienced people. As labor shortages are expected in the hotel industry during Golden Week this year, we will continue to provide support so that everyone in the hotel and inn industry can welcome as many guests as possible.
https://prcdn.freetls.fastly.net/release_image/36375/312/36375-312-aff2d27f2849c9997f5bb80e9f8e2555-960×540.png By region, the number of recruitment increases in the Kansai area where inbound demand and hotel openings are increasing In the Kansai area, new hotel openings and renovations continue to occur, targeting long-term leisure travelers. It has been announced that the number of foreign tourists visiting Osaka Prefecture in 2024 will reach an estimated 14.64 million people, an increase of about 4.7 million people compared to the previous year, the highest number ever (*5).As inbound demand is rapidly increasing, the shortage of labor in the hotel and inn industry is also becoming an issue in the Kansai area. Under these circumstances, the number of people recruiting for January 2025 at hotels and inns posted on Timey in the Kansai area (*6) increased by approximately 1.3 times compared to the same month of the previous year. There are examples of using Sukima Byte to suit the situation of each hotel and inn, such as examples of using Sukima Byte by making plans even before the hotel opens, and cases of operations that can now be operated mainly by Sukima Byte workers.
https://prcdn.freetls.fastly.net/release_image/36375/312/36375-312-43b320686267227f7a2204c2fc12ba52-960×540.png (*5) Announced at the “Osaka Tourism Bureau January Press Conference (Osaka Tourism Bureau, Public Interest Incorporated Foundation)” held on January 28, 2025 (*6) Osaka prefecture, Kyoto prefecture, Hyogo prefecture, Shiga prefecture, Nara prefecture, Wakayama prefecture With enhanced support, the number of recruitment in Teshikaga Town, Hokkaido as of December 2024 will be approximately 26 times compared to the same month of the previous year Use of Sukima Byte is expanding to the tourism industry In order to resolve regional issues such as the shortage of human resources, Timey has so far concluded
collaboration agreements with 14 prefectures and 23 local governments (as of March 13, 2025) (*7), and in October 2024, we concluded a comprehensive partnership agreement with Teshikaga Town, located in Eastern Hokkaido, and have been conducting joint efforts to date (*8). Teshikaga Town is home to Lake Mashu, which has the clearest water in Japan, Lake Kussharo, Japan’s largest caldera lake, and hot
springs.While tourism is one of its key industries, labor shortages and aging due to population decline are major issues. In order to solve these issues, we will promote the use of timely services at local hotels and inns and provide post-implementation support, and the number of recruitment in December 2024 will significantly increase by approximately 26 times compared to the same month of the previous year. By strengthening efforts through a comprehensive partnership agreement, usage within the town has rapidly expanded. By further expanding the use of Sukima Byte in areas where it has not yet penetrated, we will create new points of contact with human resources and continue to work toward securing personnel and revitalizing the tourism industry.
https://prcdn.freetls.fastly.net/release_image/36375/312/36375-312-086cb9a96abce4a1bec79dd11bb2202e-960×540.png (*7) List of announcements regarding Timey’s past collaboration with local governments: https://corp.timee.co.jp/news/?tag=local-government (*8) Timey Co., Ltd. “Comprehensive partnership agreement concluded with Teshikaga Town”: https://corp.timee.co.jp/news/detail-3692/ Comments from companies implementing Timey (excerpt) ・There is an undeniable labor shortage in the hotel industry, and this strain has placed a burden on employees. We were unable to recruit part-time workers, so when we introduced Timey, we received a large number of applications, as if it was a good fit for the current era of people being able to work immediately during their free time. Nowadays, many workers support the hotel. Since it is possible to apply for direct employment, talented workers work in conjunction with Timey. We would like to continue to secure human resources in the future. (Kanto region/resort hotel) ・Timey is used in restaurant halls, washing areas, and front bell operations. We were suffering from a shortage of human resources due to the coronavirus pandemic, but since a group hotel had already introduced Timey, we decided to introduce it at our hotel as well. It was my first time trying it out, and customer service skills were required, so I was more nervous than excited, but perhaps because most of the people who came here chose the hotel industry, there were many people who were well-suited to customer service, and I even received compliments from customers through word of mouth. It has now become an important force. (Kyushu region/resort hotel) ・We started using Timey to resolve the shortage of stewards (members who maintain and manage tableware at hotels and restaurants), and the chronic staff shortage that had existed up until then improved markedly. It also provides an opportunity to think about how work is organized and how guidance should be provided, and the mutual evaluation system also contributes to reforming the corporate culture. Currently, the system has been introduced for cooking, banquet setting, and service work, and workers are actively taking on the challenge of not only washing areas but also providing services. We are considering further expansion of operations in the future. (Kyushu region/city hotel) The demand for Sukima Bytes in the hotel industry is increasing year by year. At Timey, we will continue to work on solving issues in the hotel industry, including the shortage of human resources, by proposing new utilization methods for people involved in the hotel industry and collaborating with local governments. ■About Timey Timey is a free-time part-time job service based on the tagline “Bringing color to your work.” By matching “times you want to work” with “times you want to work,” you can work freely without being restricted by time or location. Workers can start working immediately without a resume or interview by simply applying for the job they want to work for, and can receive money immediately after completing their work. Businesses simply set the skills they are looking for and the time they would like them to come for a minimum of one hour, and the system will automatically match them with workers who meet the conditions. Timey aims to create a “work barrier-free” society where people can work in their own way, anytime, anywhere, and in any phase of their lives. Furthermore, the encounters and experiences through “work” will expand the life possibilities of workers and increase the amount of happy time in the world.
https://prcdn.freetls.fastly.net/release_image/36375/312/36375-312-410e49414345ee195c9265cae0f30653-3900×1672.png ■Company profile Established: August 2017 Representative: Mine Ogawa Location: 35th floor, Shiodome City Center, 1-5-2 Higashi-Shinbashi, Minato-ku, Tokyo URL: https://corp.timee.co.jp/ Timee Lab:
https://lab.timee.co.jp/