Resol Co., Ltd. Tourist hotel “Resol Hotels” New services unique to a “tourist hotel” start in earnest in the lobbies of 20 hotels nationwide “Service Coordinator” work will start from April 1, 2025 (Tuesday)

[Resol Co., Ltd.] Tourist hotel “Resol Hotels” will begin full-scale new services unique to “tourist hotels” in the lobbies of 20 hotels nationwide. “Service Coordinator” work will begin on April 1, 2025 (Tuesday) ​
Resol Co., Ltd. Press release: March 19, 2025 Tourist hotel “Resol Hotels” New services unique to a “tourist hotel” start in earnest in the lobbies of 20 hotels nationwide “Service coordinator” service will start from April 1, 2025 (Tuesday) Our dedicated staff will suggest travel coordination during your stay. Supporting the creation of unique travel stories for each person Resol Co., Ltd. (location: Mobara City, Chiba Prefecture, President and CEO: Naoto Sano) will be fully implementing the “Service Coordinator” service at all of its tourist hotels “RESOL HOTELS” (English name: RESOL HOTELS), which operates 20 facilities across the country, from April 1, 2025 (Tuesday), to provide guests with a high-value-added travel experience that goes beyond accommodation. Based on the brand concept of “Hotels with Stories,” “Service Coordinators” are full-time staff who are well-versed in local tourism information from Hokkaido to Okinawa.In addition to lobby attendant duties, they also handle everything from restaurant reservations to taxi arrangements, as well as “see”, “eat”, “experience”, and “experience” in each region. This is Resol Hotels’ unique service that provides shopping information and suggests travel coordination during your stay.
https://prcdn.freetls.fastly.net/release_image/136681/25/136681-25-58440bc8e8d5d8bcfe9566cf8316cc1b-1767×593.png ■From “Resol Hotels”, which develops the market as a unique “tourist hotel”, A unique new service has been born to coordinate tourists’ trips. As a one-of-a-kind “tourist hotel” that can be used at an affordable price while providing high-value-added travel with unique space designs and a full range of services, Resol Hotels has strived to provide new value that increases the satisfaction of not only lodging but also travel. In February of last year, the brand was revamped with the concept of “a hotel with a story.” In order to gradually advance the transformation into a “tourist hotel” that provides different “experiential value” for each hotel, “not just a stay,” we have provided a variety of services rooted in the region, such as distributing an original tour map “TOURIST MAP” for each region, launching owned media to disseminate information around the hotel, providing late-night snacks where you can experience the local food culture, and events where you can experience Japanese culture. The “Service Coordinator” that will be introduced nationwide is positioned as a symbolic service for creating a unique market of “tourist hotels”, and will support the creation of unique “travel stories” for each tourist across the country. ■Dedicated staff who are familiar with “seeing,” “eating,” “experiencing,” and “shopping,” which vary in each region, will guide you. Of course, it also supports inbound. “Service Coordinator” is a service in which full-time staff who are familiar with each region of Resol Hotel’s 20 facilities across Japan, from Hokkaido to Okinawa, assist guests in making their stay enjoyable and comfortable by assisting them with lobby attendants, restaurant reservations, taxi arrangements, etc., as well as introducing tourist spots during their stay. Each hotel will have a dedicated desk in the lobby or an original sign at the front desk, and full-time service coordinators who are knowledgeable about the area will be on hand to support the different experiences of seeing, eating, experiencing, and shopping in each area. This is a new service that caters not only to domestic customers but also to foreign tourists. “Service Coordinator” Overview [Desk reception hours] 10:00-19:00 *The hours may differ from the above at some facilities. [Service start] April 1, 2025 (Tuesday) [Introducing hotels] Resol Hotels 20 facilities nationwide *Pre-installed at Hotel Resol Trinity Kyoto and Hotel Resol Trinity Naha
https://prcdn.freetls.fastly.net/release_image/136681/25/136681-25-dd5d6e9e376e39948ee9c4cf62342adf-1298×605.png ▲Dedicated Badge ▲Dedicated Desk [Service content] ・General lobby attendant duties ・Restaurant reservations and introductions ・Taxi/hire arrangement ・Tourist information ・Anniversary treatment ・Lost and found item inquiry service ・Various tour arrangements
・Shinkansen/airplane reservations ・Arranging various tickets for museums, theater, etc. ・Arranging surprises ・Various business services, etc. ■ Measures implemented since last year as a tourist hotel ・Distribution of tour map “TOURIST MAP” An original tour map “TOURIST MAP” containing information for tourists will be distributed at Resol Hotels nationwide. We list spots where you can enjoy local cuisine and experiences recommended by hotel staff.
https://prcdn.freetls.fastly.net/release_image/136681/25/136681-25-876bf9f101ec99de6f98ac826c1b72bd-1807×598.png ―[Hotel Resol Yokohama Sakuragicho] “Large” tour map “TOURIST MAP” In May 2024, a large original tour map “TOURIST MAP” will be installed in the living lobby. A project that focuses on the charm of Yokohama, introducing 52 locations carefully selected by our dedicated staff. ・Release of owned media “Discovery” Resol Hotels’ own media started in February 2024. We cover various attractive towns around the local Resol Hotel, such as “seeing,” “eating,” “experiencing,” and “shopping,” and provide information on tourist spots and famous local shops We will deliver it to you.
https://prcdn.freetls.fastly.net/release_image/136681/25/136681-25-9cc0297f40036831b1bdf9fc9f8bbab1-1612×621.png ・Providing original late-night snacks that allow you to experience the local food culture ・Hotel Resol Sapporo Nakajima Park We offer Sapporo’s famous “Sapporo Parfait” as a late-night snack to our guests. ・Hotel Resol Sasebo For guests staying at the hotel, Nagasaki’s famous Goto Udon noodles are served as a late-night snack in Hasami-yaki pottery, a craft from Hasami-cho, Nagasaki Prefecture.
https://prcdn.freetls.fastly.net/release_image/136681/25/136681-25-e92b190094dfe73abea466326c510f52-1856×615.png ・Unique to Kyoto, where inbound demand is high We hold events where you can experience Japanese culture, such as “Maiko’s dance” The Resol Hotel in Kyoto, which is used by many foreign tourists, regularly holds events to enjoy the atmosphere of the ancient capital, such as the Maiko Dance event and sword shows.
https://prcdn.freetls.fastly.net/release_image/136681/25/136681-25-2163a813ff72ecb4fd3c3486a211dae1-1400×692.png Left) Sword show Right) Maiko’s Kyoto dance & photo session About tourist hotel “Resol Hotels” RESOL HOTELS is a tourist hotel based on the concept of “hotels with stories,” each with its own unique flavor to decorate your trip.Resol Hotels is a hotel brand that operates 20 facilities nationwide from Hokkaido to Okinawa. This hotel was created to incorporate the unique stories that are rooted in each region, and to be not just a symbol of the city, but a microcosm of the city. A “tourist hotel” as defined by “Resol Hotels” refers to a hotel for higher-grade “travelers” that primarily targets
fashion-conscious millennial women and provides high-value-added travel with unique space design and a full range of services at an affordable price range. The brand site provides “Discovery”, an owned content that not only provides information on Resol Hotels across the country, but also provides information on the seasonal charm of the city from local hotels, and “stories” gathered from all over the country invite you to travel. Brand site: https://www.resol-hotel.jp/
https://prcdn.freetls.fastly.net/release_image/136681/25/136681-25-f98096e926c7de632413d76afa4cf00a-1038×697.png