[Kansai Innovation Center General Incorporated Association] “In-Venue Support”, a support service to reduce anxiety about movement within the Osaka-Kansai Expo venue, will be provided from April 17th (Thursday) at the Osaka-Kansai Expo venue
Kansai Innovation Center General Incorporated Association Press release: March 24, 2025 “In-Venue Support”, a support service that reduces anxiety about movement within the Osaka-Kansai Expo venue, will be provided at the Osaka-Kansai Expo venue from April 17th (Thursday). Starting accepting reservations on the official website from Monday, March 24, 2025 LET’S is a universal tourism project run by the Kansai Innovation Center (Location: Chuo-ku, Osaka City, Osaka Prefecture, Chairman: Minoru Saotome, hereinafter referred to as MUIC Kansai) that aims to create an expo that everyone can enjoy. From April 17th (Thursday), EXPO will begin providing in-venue support, a transportation support service for people who have difficulty moving around on their own due to physical disabilities or visual impairments, within the Osaka/Kansai Expo venue. Therefore, we will begin accepting reservations for “in-venue support” from March 24th (Monday). Reservation reception site
https://prcdn.freetls.fastly.net/release_image/94621/85/94621-85-79bbef94e5b330c5c462d7ce07e15c16-3900×2600.jpg Approximately one in four people in Japan are aged 65 or older, and nearly 10 million people are certified as requiring long-term care. While the expected number of visitors to the Osaka/Kansai Expo is 28.2 million, it is possible that some people have given up on going to the Expo site because they have physical disabilities that make it difficult for them to travel on their own. Therefore, in collaboration with the Osaka/Kansai Expo, LET’S EXPO will begin providing “In-Venue Support”, a transportation support service within the Osaka/Kansai Expo venue for people who have difficulty getting around on their own due to physical disabilities, visual impairments, etc., starting April 17th (Thursday). For “on-site support,” a total of 1,000 volunteer staff from all over the country will provide three types of support within the Expo venue: “Wheelchair mobility support,” “Support for the visually impaired,” and “Monitoring/attendance services.” In order to help customers move safely and smoothly through the venue, which is approximately 33 times the size of Tokyo Dome, we will provide transportation support for a total of 10,000 people during the exhibition period, including one qualified assistance staff* and one auxiliary staff who will push wheelchairs and guide visually impaired people. Additionally, for those who have not made a pavilion reservation or have not yet decided how to get around the venue, LET’S EXPO can also propose a “model course” created by LET’S EXPO. LET’S EXPO will continue to provide a variety of support so that everyone’s dreams of “wanting to go to the Expo” and “wanting to enjoy the Expo even more” come true. * Former helper level 2, nursing care beginner training and above, welfare care qualifications related to support for people with disabilities and the elderly ◆ In-venue support details Volunteer staff from all over the country will provide three types of support within the Expo venue: “Wheelchair transportation support,” “Visually impaired support,” and
“Watching/attending services” for people who have difficulty getting around due to physical reasons (limbs or visual impairments). We aim to support a total of 10,000 people during the Osaka/Kansai Expo. Reservation reception site 〇About support details
https://prcdn.freetls.fastly.net/release_image/94621/85/94621-85-1a7055205402b0883ff5409bdbaf134b-1609×903.png 1.Wheelchair mobility support We provide support for those who require a wheelchair due to physical or physical strength and do not have someone to push the wheelchair with them, or if there are not enough people to push the wheelchair. We provide safe transportation and help you have an enjoyable Osaka/Kansai Expo experience.
https://prcdn.freetls.fastly.net/release_image/94621/85/94621-85-861cc9f44a400124c2be2d509c40ed4e-1608×905.png 2. Mobility support for visually impaired people Supports the movement of visually impaired people. We will assist you with transportation and provide as much explanation and guidance as possible so that you can enjoy the Osaka/Kansai Expo with peace of mind.
https://prcdn.freetls.fastly.net/release_image/94621/85/94621-85-c5d50ea16e934248993b1c20aea673c5-1609×905.png 3. Attendance/monitoring service We provide escort and monitoring services for people who require support, including wheelchair users and people with visual impairments. We will help you travel around the Osaka and Kansai Expo venues safely and happily. 〇About in-venue support implementation dates For the first half of the Osaka/Kansai Expo (April 13th to June 30th), we are accepting reservations for the dates below. Reservations for the second half of the exhibition period (July 1st to October 13th) will be announced by late May. *Tests will be conducted from April to May. For more information, please check the reservation reception site. Thursday, April 17th, Tuesday, April 22nd, Friday, April 25th, Tuesday, April 29th Saturday, May 10th, Friday, May 16th, Thursday, May 22nd, Wednesday, May 28th June 6th (Friday), June 12th (Thursday), June 18th (Wednesday), June 24th (Tuesday) Regarding in-venue support, we will hold regular online briefing sessions. If you would like to participate, please fill out the required information on the online information session application form and apply.
〇Flow of usage 1. Please access the reservation reception site and fill in the necessary information. 2. Please come to the designated meeting point on the day of your reservation. 3. Volunteer staff will be required to pay 4,000 yen (2,000 yen x 2 people) for their activities. Date of use Please have cash ready on the day. 4. After the in-venue support ends, please take a moment to fill out the questionnaire. 5. Support content is limited. Please understand the support details carefully before applying. *For details, please check the reservation reception site above.
◆ LET’S EXPOAbout
https://prcdn.freetls.fastly.net/release_image/94621/85/94621-85-865813c7787d94aa7f9ae8a36a3eeed8-3000×1330.png LET’S EXPO is a universal tourism project that allows people who cannot easily go to the Expo to participate. We aim to create an Expo that everyone can enjoy by solving the problems of people who want to go to the Expo but are unable to do so, together with their families, nursing care, and welfare workers. First, through accessible support, we aim to allow 350,000 people, or 3% of the approximately 12 million people with physical disabilities (those who have been certified as requiring support or have a disability certificate), to enjoy the Expo in both real and virtual ways. 〇About accessible support service This service aims to lower the hurdles for participation by providing both real and virtual support for those who want to participate in the Osaka/Kansai Expo but find it difficult. At the Osaka/Kansai Expo, which will be held in Japan, which is experiencing an aging society ahead of the rest of the world, we will show the world the power of Japan’s welfare field by supporting those who would like to
participate but find it difficult.
1. “In-venue support” LET’S EXPO staff will provide push assistance to wheelchair users, helping those with physical disabilities to move around the Expo venue smoothly. 2. “Virtual experience support” For corporations, organizations, and facilities, 1. “Virtual Expo 2025” hosted by the Japan World Exposition Association, 2. LET’S In order for participants to smoothly enjoy the three experiential programs planned and implemented by EXPO, the “online tour” and the
“reminiscence experience program” to look back on the 1970 World Expo, two to three volunteer staff members will visit the designated locations in person and provide careful support (if it is difficult for volunteer staff to visit due to the area or the number of applications, we will support the event online). For individual customers, we will hold online briefing sessions and provide detailed information on specific connection methods and operations so that anyone can easily participate in the above 1. “Virtual Expo” and 2. “Online Tour.” Through this support, we aim to create an Expo that everyone can enjoy.
3. “Online tour” You can use the chat function to communicate with performers in real time, allowing you to experience the immersive Expo tour from your home or nursing home, as if you were actually there. ◯Online tour distribution date (first half of the session: April 13th to June 30th) Pavilion name:Mitsubishi Miraikan Delivery date and time:April 23rd (Wednesday) 14:00-15:00 Pavilion name:Nomo no Kuni Delivery date and time:April 30th (Wednesday) 14:00-15:00, 19:00-20:00 Pavilion name:Electricity Hall Eggs of Possibility Delivery date and time:May 9th (Friday) 14:00-15:00, 19:00-20:00 May 10th (Sat) 15:15-21:00 (Pavilion Day event live broadcast) Pavilion
name:Sumitomokan Delivery date and time:May 16th (Friday) 14:00-15:00, 19:00-20:00 Pavilion name:PASONA NATUREVERSE Delivery date and time:May 22nd (Thursday) 14:00-15:00, 19:00-20:00 Pavilion name:Kansai Pavilion Delivery date and time:May 28th (Wednesday) 14:00-15:30, 19:00-20:30 Pavilion name:Gas Pavilion Ghost Wonderland Delivery date and time:Wednesday, June 11th 14:00-15:00, 19:00-20:00 ◯How to watch The online tour is scheduled to be distributed using a remote tourism platform that has been provided to nursing care facilities and special needs schools as a demonstration project by MUIC Kansai, Tokyo Travel Partners Co., Ltd., and Sumitomo Electric Industries, Ltd. For details, please check the following web page. Online tour details (Tabisuke TV): https://tabisuke.tv/report/7158631 ◆ About the operating company of LET’S EXPO ■Kansai Innovation Center General Incorporated Association • Address: 3-6-3 Fushimi-cho, Chuo-ku, Osaka-shi, Osaka Prefecture • Representative: Minoru Saotome (Chairman) • Business details: As an innovation creation base aiming for a “new combination of tourism and innovation,” various companies and people involved in the tourism industry will gather to work on creating new businesses and implementing them in society. We aim to further develop the tourism industry and contribute to the
revitalization of the local economy. ■Tokyo Travel Partners Co., Ltd. • Address: 14th floor, Shinjuku Bunka Quint Building, 3-22-7 Yoyogi, Shibuya-ku, Tokyo • Representative: Shigeyuki Kurihara (Representative Director) • Business overview: Travel service for nursing care facilities “Tabisuke”, online tour service for nursing care facilities “Tabisuke Online Tour”, online tour service from France “ONYVA!”, conference room “Shinjuku Quinto Salon”, general passenger car transportation business ■Sumitomo Electric Industries, Ltd. • Address: 4-5-33 Kitahama, Chuo-ku, Osaka • Representative: Osamu Inoue (Representative Director and President) • Business overview: Develops business activities such as product development, manufacturing, sales, and services across five divisions: environment and energy-related business, information and communication-related business,
automobile-related business, electronics-related business, industrial materials-related business, and others
◆ About operational cooperation/participating companies ≪Management cooperation≫ kenma Co., Ltd. (Project Design) Blanket Co., Ltd. (project cooperation) Tohoku University Yasuyuki Taki (Operational planning support) ≪Companies scheduled to participate≫ NPO Ise Shima Barrier Free Tour Center NPO AYA Conexi Co., Ltd. Nippon Foundation Volunteer Center Social Medical Corporation Aijinkai [Contact information regarding this matter] LET‘S EXPO contact point: https://www.lets-expo.jp/contact
