【Sekiya Resort Co., Ltd.】50,000 yen provided for overseas trip! What is the system that supports “the sensibility that travel cultivates”?
Sekiya Resort Co., Ltd. Press release: July 27, 2025 To members of the press 50,000 yen provided for overseas travel! What is the system that supports the “sensitivity cultivated by travel”? A slightly unique employee benefit to broaden your sensitivities and values. Image
URL: https://prcdn.freetls.fastly.net/release_image/151015/25/151015-25-11c86df248ef9822dfb296725efa933b-1477×1108.jpg SEKIYA RESORT has 24 types of multifaceted welfare systems in place to help each employee grow in their own way.Many of these systems go beyond simple financial support, and emphasize “opportunities to take on challenges” and “systems for sharing realizations.” Among these, we would like to introduce a system that provides a 50,000 yen support grant for overseas trips of three nights or more. Now that traveling itself is a difficult action, this system places importance on “first experiencing a different culture for yourself and experiencing the charm of traveling.” This also ties into our philosophy of
“brightening the world and people through travel.” After employees go on an overseas trip of at least three nights, they submit a report on what they noticed and learned during the trip. One of the unique features of SEKIYA RESORT is that it is not just a support system, but also has a system for giving back individual experiences to the company. “Experiences that stimulate the five senses develop the ‘sensitivity’ that is necessary in the service industry” – this system was born from that idea. The inconveniences and tensions encountered while traveling, as well as the experience of overcoming cultural and language barriers, are also a great clue to understanding the feelings of inbound customers. Turn your “holidays” into “time for growth.” This system is a somewhat special employee benefit that is filled with the values that are characteristic of SEKIYA RESORT.
https://prcdn.freetls.fastly.net/release_image/151015/25/151015-25-43f8e213386e7c6c4927311505cac0db-1108×946.jpg
https://prcdn.freetls.fastly.net/release_image/151015/25/151015-25-42456b9f363ce1ba5f52ffdc8ea7caf3-1108×1035.jpg Employee Interview | Customer Service Tips from Overseas Resorts Interviewee: Shibata, Assistant Manager, SEKIYA RESORT (5th year with the company, in his 20s) Using this system, I visited Phuket in Thailand and Bali in Indonesia. Phuket is a beach resort that is popular with foreign tourists because it drives on the left side of the road like Japan, making it easy to travel by rental car. I went to Bali because my boss recommended it. I also visited popular tourist destinations in Asia, such as Hong Kong and Macau. Using the system gave me more room in my travel budget and allowed me to stay in luxury hotels that were not an option before. I feel that actually
experiencing such services and spaces broadens my horizons and naturally gives me hints that I can use in my daily work. What impressed me in every place was the friendly and open customer service style. Even though the cultures are different, the service design and spatial presentation were designed to be enjoyable for everyone, based on English. Through these experiences, my own customer service has changed little by little. I feel that by incorporating the “good customer service” I encountered overseas, such as how to greet customers and the sense of distance, I can further enhance the appeal of our own facilities.
https://prcdn.freetls.fastly.net/release_image/151015/25/151015-25-fd098f9ec74129d618654f2ac3e510df-1108×1067.jpg
https://prcdn.freetls.fastly.net/release_image/151015/25/151015-25-91417ee9c08fd676ac3a11e7b85dd794-1347×1215.jpg Employee interview | With assistance, I can take trips I wouldn’t normally choose Interviewee: SEKIYA RESORT crew member (3rd year with the company, in his 20s) I used this system to visit Taiwan. As a student, I had already visited all the major tourist spots, so this time I planned to visit local places that are not listed in guidebooks and enjoy the unique food culture of the area. The good thing about this system is that the support money can cover the cost of airfare, especially when traveling to neighboring countries. Instead, you can spend more on local meals and sightseeing, and you can expand your hotel options. Also, by being conscious of submitting a report after returning home, I was able to pay attention to things like how to choose tourist spots and hotels, and the impact of exchange rates, and I felt that the trip itself became more meaningful. What particularly impressed me was Taiwan’s food culture. Night markets are a tourist resource for the city itself, and the food stall culture is deeply rooted there. There were times in tourist areas when the weak yen was felt, but the local restaurants were reasonably priced and provided a very satisfying experience. There were many restaurants that used ordering slips and those that spoke Japanese, so it was also impressive that I was able to enjoy my meal without feeling the language barrier. The hotel where I stayed was not in the high price range, but the staff who were fluent in Japanese were kind and helpful, and I realized how reassuring it is to be able to experience your native language overseas. I myself would like to start by speaking at least one word in the customer’s language when I am serving customers. Click here for the official website of Sekiya Resort Co., Ltd. https://www.sekiyaresort.jp/
https://prcdn.freetls.fastly.net/release_image/151015/25/151015-25-88f75302cfb16629a255b01967941b08-834×848.png Sekiya Resort Co., Ltd. Hayashi Taichiro Sekiya Resort Co., Ltd. Representative Director: Hayashi Taichiro. As the representative of SEKIYA RESORT, which was founded in Beppu more than 120 years ago, he was the first to introduce a designer inn that was unlike any other in Oita Beppu at the time. By constantly taking on innovative challenges, he has created a 20-fold increase in sales since he joined the company. Currently, he operates three inns and hotels in the city. One of them, “SEKIYA RESORT Galleria Midobaru”, is an art hotel that has won numerous design awards. *This email has been sent automatically, so please do not reply.
This article was partly generated by AI. Some links may contain Ads. Press Release-Informed Article.